Why do only 13% of customers believe a sales person understand their needs? What is that saying about sales people today? By the end of this presentation you will have a better understanding of the top 3 challenges faced by technical sales professionals and solutions to address them. You will have a clear process to avoid being part of the 13%. The knowledge and skill I will share will give you the credibility required to be seen as a trusted advisor in the eyes of your customer and improve your close rates.
Whether you are in direct sales, technical support or consulting, We are always selling, the difference is we have to be selling value. I will show you how you can easily do this. To create a different outcome we ﬁrst need to become more self aware of our actions. By Putting these solutions in to practice I guarantee you will become more conﬁdent, add value to your customer experience- Resulting in improved outcomes.
Karen is a renowned, results-driven sales expert with a professional background that stands nearly 2 decades in B2B sales experience for global organizations. She has a unique ability to help her clients quickly identify gaps in sales process and performance. Her strategic approach starts with planning, setting and tracking performance goals to help close more deals and put money in your pocket, all while having fun. She is passionate about helping organizations get the most from their sales teams.